Terms for clients in the United States.
How our network terms apply to you in the United States, including your New York consumer rights, our refund policy and US complaint options.
New York Law Tutors® is a trading name of London Law Tutor Ltd. Our Terms and Conditions, Privacy Policy, Complaints Policy and Fair Use Policy apply across the London Law Tutor network and are governed by the law of England and Wales. These US Local Terms apply if you are a client in the United States. They form part of your contract with us and take priority over those policies where the two differ.
Last updated: 13 November 2026
1. Your rights under US and New York law
1.1 Choosing the law of England and Wales does not take away any protection you have under the laws of the state where you live that cannot be waived by agreement. If you are in New York, that includes your rights under New York General Business Law §§ 349 and 350, which protect consumers against deceptive business practices and false advertising.
1.2 References in our policies to UK consumer laws, such as the Consumer Rights Act 2015, describe the standards we follow across our network. Where a US law gives you greater protection, you get the benefit of it.
1.3 Except for the promises in our Terms and Conditions and these US Local Terms, and to the extent the law allows, we do not give other warranties, express or implied. Some states do not allow implied warranties or certain limitations of liability to be excluded, so those parts may not apply to you. Nothing in our terms limits our liability for gross negligence, willful misconduct or fraud.
2. Prices, cancellation and refund policy
2.1 Prices are in US dollars unless your Quote says otherwise, and the Quote shows the total you will pay. If any tax applies, we will show it before you pay. Your card issuer may charge a foreign transaction fee because our payment processor is outside the US; that fee is set by your card issuer, not by us.
2.2 Refund policy (New York General Business Law § 218-a). You may cancel any order within 14 days of the contract being formed, for any reason. If services have started at your request, you pay only for what you have received and we refund the rest. After 14 days, you can end tutoring at any time and we refund any unused prepaid hours, less sessions cancelled with less than 48 hours’ notice. Full details are in sections 5 and 6 of our Terms and Conditions. Refunds are made within 14 days to your original payment method, with no fee.
2.3 Our packages do not renew automatically. If we ever offer a subscription that renews, we will get your clear consent first and let you cancel online, in line with New York General Business Law § 527-a.
2.4 You agree that contracts, Quotes, invoices and notices may be made and sent electronically, as permitted by the federal E-SIGN Act and the New York Electronic Signatures and Records Act. You can ask for a paper copy at any time, free of charge.
3. Academic integrity in the United States
3.1 New York Education Law § 213-b prohibits the sale or preparation of written assignments, such as term papers, essays, theses and dissertations, where the seller knows or has reason to know they will be submitted for academic credit. Several other states have similar laws. We therefore do not accept orders from students in the United States for custom written essays, papers, memoranda, briefs, theses, dissertations, outlines or model answers for any work that will be submitted for credit. Tutoring, test preparation, marking, feedback, and proofreading or editing that does not write any part of your work are not affected.
3.2 You must follow the rules of the Law School Admission Council (LSAC), the National Conference of Bar Examiners, the New York State Board of Law Examiners and your law school’s honor code. We never ask for, use or share live or undisclosed test content. Academic misconduct can affect admission to the bar on character and fitness grounds.
4. No legal advice and no attorney-client relationship
Our services are educational support only and are not legal advice. Some of our tutors are admitted attorneys, but when they tutor or consult for us they are not acting as your attorney, and no attorney-client relationship is formed. We cannot guarantee any LSAT score, bar exam result, admissions decision or job offer. We are not affiliated with, or endorsed by, LSAC, the National Conference of Bar Examiners, the New York State Board of Law Examiners or any law school. LSAT® is a registered trademark of LSAC.
5. Complaints and disputes
5.1 Please contact us first under our Complaints Policy. Our response times apply in full to US clients.
5.2 For clients in the United States, the UK alternative dispute resolution body and Citizens Advice named in our policies are replaced by the following options:
- Mediation: we are willing to try non-binding mediation, for example through the Community Dispute Resolution Centers Program of the New York State Unified Court System (nycourts.gov/ip/adr).
- Consumer agencies: the New York State Attorney General’s Bureau of Consumer Frauds and Protection (ag.ny.gov, 1-800-771-7755), the New York City Department of Consumer and Worker Protection (311 or nyc.gov/dcwp), your own state’s consumer protection office, or the Federal Trade Commission (ReportFraud.ftc.gov).
- Small claims court: in New York, the Small Claims Part of the New York City Civil Court hears claims up to $10,000, City Courts outside New York City up to $5,000, and Town and Village Courts up to $3,000.
5.3 You may bring proceedings in the courts of the state where you live, as well as in the courts of England and Wales. Nothing in our terms requires you to bring a claim outside the United States.
6. Privacy
Section 14 of our Privacy Policy explains your privacy rights as a US resident, including how to make a request. We do not sell your personal information.
7. Contact us
Email enquiries@newyorklawtutor.com, message us on WhatsApp (Speak to us), or write to London Law Tutor Ltd, Berkeley Square House, Berkeley Square, London W1J 6BD, United Kingdom.
